Information for Conference Guests

Dear Guest,

• Check In/Check Out: On arrival please inform the IWH Office (in person/per email). When using the door code on arrival, please note that the code is only available for one time use. Check out is 9.00 am on day of departure. A member of IWH staff will coordinate/conduct your check out. Later check out is available upon request (please notify the IWH staff well in advance) and subject to charge (30€).
   
• Breakfast: Breakfast Room (ground floor) Monday to Friday, 8-9 am, and on meeting days (unless otherwise directed).
   
• Keycard: You can find your keycard in the device near the entrance door for electricity in the room, or alternatively on the table. Please return the keycard at check out.
   
• Lock/Unlock apartment: Please hold the keycard in front of the door knob, wait for the green light and turn the knob two times to the left to lock or two times to the right to unlock. Keycard also enables entry to the building but do not lock main doors or communal entrance to apartments. If the door knob flashes red, please inform a member of IWH staff as soon as possible.
   
• Garden: The IWH Guesthouse is a non-smoking building. All guests have access to the garden area. Please be respectful of other guests when using the garden area.
   
• Invoice Payments: IWH accepts payments in cash or via bank transfer only.
  • Payee: Universität Heidelberg, BW Bank Stuttgart, IBAN: DE69 6005 0101 7421 5004 36, SWIFT/BIC: SOLADEST600, quoting invoice number
     
• Emergency numbers/exit:
  • Emergency exit routes are found on the inside of each apartment.
  • Police: 110
  • Fire/Rescue/Ambulance: 112
  • Emergency Doctor: 116 117
  • Taxi: (06221) 30 20 30
  • Chemist: (06221) 22 487 www.schwan-apotheke-heidelberg.de

We wish you a pleasant stay.

- Your IWH Team

IWH Office: Monday to Friday, 9am-3pm

(Office located in the basement)