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HAImail

The alumni e-mail address of Heidelberg University - show your affiliation and benefit from special advantages at the same time

Do you feel connected to your alma mater? Would you like to show this to others? Then you too can use the good name of your university in your e-mail correspondence. Would you like to receive access to university offers and speed up the associated registration processes? Then communicate via your HAImail and thereby prove your HAI membership directly.

You already have an HAImail? Click here to go directly to your mailbox.

Login HAImail

HAImail at a glance

  • Your individual, personal e-mail address
  • Facilitates access to university services
  • Enriches your message with the reputation of Heidelberg University
  • Access from anywhere and any device via the Exchange Server web interface
  • Can be integrated into other e-mail programmes
  • Management of your contacts and appointments

You can apply for your HAImail, the alumni email address of Heidelberg University, directly when registering for Heidelberg Alumni International or subsequently free of charge. We will create your personal HAImail for you according to the principle firstname.lastname[at]alumni.uni-heidelberg.de. If an address is already assigned to a person with the same name, we will of course offer you a variant close to the name in consultation.

APPLY FOR HAImail ...
 

... as member of the HAI network... as part of a new registration

Frequently asked questions

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HOW CAN I ACCESS MY HAIMAIL?

The website https://haimail.alumni.uni-heidelberg.de is the direct access conveniently via web interface to your mailbox.
Please enter your complete HAImail address and your personal password in the login mask.

WHAT ARE MY LOGIN DETAILS?
WHERE DO I FIND THEM?

The login details or access data for HAImail consist of user name and password:

Username = your complete HAImail address
Password = automatically generated start password or changed personal password.

After setting up your account we have sent to you both pieces of information by letter post. Ideally, you have changed the automatically generated password to a personal password of your choice in the meantime.

HOW CAN I ASSIGN A NEW PASSWORD FOR MY HAIMAIL?

Please log in to your account via the web interface and change your password in the settings. Please note the criteria for passwords (see also next entry). Further details in the instructions.

ARE THERE ANY SPECIFIC CRITERIA FOR THE HAIMAIL PASSWORD?

Yes, the password for your HAImail must be at least 8 characters long and meet three of the following criteria:

  • contain a lower case letter (a-z)
  • contain an upper case letter (a-z)
  • contain a number (0-9)
  • contain a special character (e.g. : - _ , ; # + ! ?)

Furthermore:

  • the first character must be a letter
  • elements from the e-mail address or name cannot be used (e.g. Heidelberg)

Further information can also be found in the URZ (University Computing Centre) password policy.

MY PASSWORD FOR HAIMAIL DOES NOT WORK. WHAT COULD BE THE PROBLEM?

  • The Caps Lock key on your keyboard is activated
  • The language of your keyboard has been changed and the letters are in different positions, e.g. Z and Y are swapped between the German and English keyboard, also numbers and special characters are in different positions.
  • You try it with your password for your account in HAInet – HAInet and HAImail are different systems for which you have probably assigned two different passwords.
  • When logging in for the first time with the automatically generated start password: watch out for any confusion of capital i and small L as l
  • It really is an old/wrong password

WHAT DO I DO IF I HAVE FORGOTTEN MY HAIMAIL PASSWORD?

You can request a new password online via your HAInet account at https://alumniportal-heidelberg.de/haimailaccount.aspx.

You don't have a HAInet account? Then please contact our administrator by e-mail: postmaster[at]alumni.uni-heidelberg.de

I ALREADY HAD A HAIMAIL IN THE PAST, BUT I MISSED THE SERVER TRANSFER IN SUMMER 2022 – CAN I GET A NEW HAIMAIL?

You can apply for a new HAImail account at any time using the button linked above. If in the meantime your name combination has already been assigned as HAImail to another person with the same name, we will determine a variant for your account with a similar name in consultation with you.

HOW CAN I CHANGE THE LANGUAGE OF MY HAIMAIL ACCOUNT?

The automatic default language of your HAImail account is German. To use HAImail in another language, please log in to your account via the web interface and select your preferred language in the settings. Further details in the instructions.

HOW CAN I ADJUST THE TIME ZONE OF MY HAIMAIL ACCOUNT?

To use your HAImail in the time zone of your current location, please log in to your account via the web interface and select your desired time zone in the settings. Further details in the instructions.

HOW CAN I SET UP A SIGNATURE?

Please log in to your account via the web interface, open the settings and create your personal signature there. Further details in the instructions.

HOW CAN I SET UP A FORWARDING?

You can use rules to define various actions for incoming messages in your inbox. To do this, please log in to your account via the web interface and define the desired criteria in the settings. Further details in the instructions.

HOW CAN I SET UP AUTOMATIC REPLIES?

Please log in to your account via the web interface and activate the automatic processing of messages in the settings. Further details in the instructions.

HOW CAN I CHANGE MY PERSONAL PROFILE SETTINGS?

Please log in to your account via the web interface and edit it in the settings of your account.

HOW CAN I CHANGE THE WAY MY MESSAGES ARE DISPLAYED (E.G. AS A CONVERSATION OR AS INDIVIDUAL MESSAGES)?

Messages in folders, e.g. in your inbox, can be displayed individually or grouped into conversations. To adapt the layout to your wishes, please log in to your account via the web interface, select the folder for which you would like to make the setting, then open the dropdown via “Filter” and select your wish under "Show as". Please note: This must be set up separately for each folder. Further details in the instructions.

IN MY FOLDERS, E.G. IN MY INBOX, THERE ARE FEWER E-MAILS OR MESSAGES SEEM TO BE MISSING – WHAT HAPPENED?

Messages in folders, e.g. in your inbox, can be displayed individually or grouped into conversations. In the conversation format, e-mails of all actors involved in an e-mail communication are grouped together and only appear as one e-mail entry in the inbox overview. To adapt the layout to your wishes, please log in to your account via the web interface, select the folder for which you would like to make the setting, then open the dropdown via “Filter” and select your wish under "Show as". Please note: This must be set up separately for each folder. Further details in the instructions.

HOW CAN I MANAGE MY E-MAIL CONTACTS?

To organise your e-mail contacts in HAImail, please log in to your account via the web interface and switch to the calendar area via the tile symbol on the left. There you can now create new contacts, sort existing ones, organise them, assign them to lists or delete them. Further details in the instructions.

HOW BIG CAN ATTACHMENTS BE WHEN SENDING AND RECEIVING?
With your HAImail, you can send and receive attachments up to a maximum size of 30 MB (megabytes).

CAN I INTEGRATE MY HAIMAIL ACCOUNT INTO A COMMON MAIL PROGRAMME ON MY DEVICE?

You can use your HAImail on different devices in different e-mail programs that may already exist. To integrate your HAImail into these services, follow the instructions of your programme on your device. Use the configuration details described in the instructions for the settings.

HOW MUCH STORAGE SPACE OF MY HAIMAIL ACCOUNT HAVE I ALREADY USED?
Please log in to your account via the web interface and go to your personal settings. There you can see in the graphic “Mailbox usage” how much storage space you have already used in your account. Further details in the instructions.

CAN I ALSO USE HAIMAIL IN AN OPERATING SYSTEM OTHER THAN WINDOWS?

You do not need a specific operating system to use HAImail. Via the web interface of the Exchange Server, you can open your HAImail on any system and device via any existing internet browser.

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